1.            Introduction: Welcome to RACHEL the ARTIST. These terms of service govern your use of our online store, including any related services, features, or content. By using our online store, you agree to be bound by these terms of service.

2.            Acceptance of terms: By accessing or using our online store, you agree to be bound by these terms of service, as well as any additional terms, guidelines, or policies we may post from time to time. If you do not agree to these terms, please do not use our online store.

3.            Online Store Description: Our online store offers a variety of products for sale, including paintings, prints, and photographs. We reserve the right to modify or discontinue any aspect of our online store at any time without notice.

4.            User Obligations: As a user of our online store, you agree to:

•             Provide accurate and complete information when creating an account or making a purchase

•             Maintain the confidentiality of your account information and password

•             Use our online store for lawful purposes only

•             Not upload, post, or transmit any content that is illegal, defamatory, or infringes on the rights of others

•             Not interfere with or disrupt our online store or servers

5.            Payment and Pricing: We accept various forms of payment, including credit cards, PayPal, and other online payment services. Prices are subject to change without notice.

6.            Shipping and Delivery: We will make every effort to ship your order as quickly as possible. However, we cannot guarantee delivery dates or times. Shipping costs will be calculated at checkout.

7.            Returns and Refunds: If you are not satisfied with your purchase, please contact us within 30 days of placing your order to initiate a return or exchange. We do not offer refunds for digital downloads or personalized items.

8.            Intellectual Property: All content on our online store, including text, images, logos, and trademarks, is the property of RACHEL the ARTIST LLC and is protected by copyright and other intellectual property laws. You may not use our content without our express written permission.

9.            Limitation of Liability: In no event shall RACHEL the ARTIST LLC be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our online store, including but not limited to loss of profits, data, or business opportunities.

10.          Governing Law: These terms of service shall be governed by and construed in accordance with the laws of California. Any dispute arising out of or in connection with these terms of service shall be resolved exclusively in the courts of California.

11.          Changes to Terms: We reserve the right to modify or update these terms of service at any time without notice. Your continued use of our online store after any such changes shall constitute your acceptance of the modified terms.

Thank you for choosing RACHEL the ARTIST. If you have any questions or concerns, please contact us at rachel@racheltheartist.com.

RACHEL the ARTIST LLC is committed to protecting the privacy of our customers. This privacy policy explains how we collect, use, and disclose personal information that we collect from visitors to our website and customers who purchase our products.

Information we collect

We collect personal information from our customers when they place an order on our website, sign up for our newsletter, or contact us with a question or concern. The personal information we collect may include:

• Name

• Email address

• Phone number

• Mailing address

• Payment information (such as credit card details)

We also collect non-personal information such as IP addresses and browsing behavior when visitors use our website.

How we use the information

We use the personal information we collect to fulfill orders, communicate with customers about their orders and our products, send marketing emails (if the customer has opted in to receive them), and improve our website and customer experience.

We may also use non-personal information for statistical analysis and to improve our website and services.

Disclosure of information

We may disclose personal information to third-party service providers who help us fulfill orders, process payments, and send marketing emails. We may also disclose personal information if required by law or to protect our rights or the rights of our customers.

We do not sell or rent personal information to third parties.

Security

We take reasonable steps to protect personal information from unauthorized access, use, and disclosure. We use secure servers and encrypt all data transmissions.

However, please note that no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure.

Updates to this policy

We may update this privacy policy from time to time. We will notify customers of any significant changes by posting a notice on our website or by email.

Contact us

If you have any questions about this privacy policy or how we use personal information, please contact us at rachel@racheltheartist.com

We want you to be completely satisfied with your purchase from our business. If for any reason you are not satisfied, we will gladly accept returns within 30 days of the purchase date. Please read our return policy carefully.

1.            Returns

To initiate a return, please contact our customer service team at rachel@racheltheartist.com. They will provide you with instructions on how to return your item(s). To be eligible for a return, the item(s) must be unused, in the original packaging, and in the same condition as when you received it.

2.            Refunds

Once we receive your returned item(s), we will inspect it and notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund. If your return is approved, we will initiate a refund to your original payment method. Refunds may take up to 10 business days to process.

3.            Shipping Costs

Shipping costs are non-refundable. You will be responsible for paying for your own shipping costs for returning your item(s).

4.            Exchanges

We do not offer exchanges at this time. If you would like to exchange an item, please return the item for a refund and place a new order for the item you would like.

5.            Final Sale Items

Certain items are final sale and cannot be returned. These items include will be marked as such.

RACHEL the ARTIST LLC